CONTACT

We're Here To Help

Have a question, suggestion, or just want to learn more
about our shipping services? Get in touch!

Opening Hours

9am - 6pm, Monday to Friday
(except local holidays)

Head Office

#B103, The Sky Valley 5th, Hwagok-ro 416, Gangseo-gu, 07548, Seoul
서울 강서구 화곡로 416 더스카이밸리5차 지하 B103

QUICK LINKS

Get Help Quickly

Need assistance with your booking or service?
Find quick answers and solutions below!

SMARTSHIP

Need shipping assistance? We make it fast, easy, and affordable —whether it is gifts or personal packages!

EASYSHOP

Discover the best Korean products and get them delivered worldwide! From beauty to fashion and much more.

PARTNERSHIPS

Partner With Us!

Looking to offer more value to your international
community in South Korea? Let’s work together.

HaeTek is a South Korea-based global shipping service that helps international students, expats, and travelers send gifts and personal items from South Korea to their home countries—simply, affordably, and reliably.

We are now looking to partner with organizations that support foreigners in South Korea and want to provide them with convenient and affordable global logistics solutions.

If you would like to learn more about partnership opportunities with us, please send us an email with the subject line "PARTNERSHIP" to korea@haetek.kr and tell us more about
your company and service information.

We are looking forward to hear from you!

FAQ

We’ve Got You Covered

What shipping services does HaeTek offer?

SMARTSHIP For sending personal items, gifts, or belongings from Korea to abroad. EASYSHOP For buying Korean products from abroad and having them shipped internationally.

How long will it take for my shipment to arrive?

What items are prohibited or restricted from shipping?

Can I only book the pickup service?

What payment methods do you accept?

What should I do if my shipment is delayed or lost?

Ready To Ship
With Ease?

Clear pricing, careful preparation, and support until delivery