CONTACT

We're Here To Help

Have a question, suggestion, or just want to learn more
about our shipping services? Get in touch!

Opening Hours

9am - 6pm, Monday to Friday
(except local holidays)

Head Office

#B103, The Sky Valley 5th, Hwagok-ro 416, Gangseo-gu, 07548, Seoul
서울 강서구 화곡로 416 더스카이밸리5차 지하 B103

PARTNERSHIPS

Partner With Us!

We are now looking to partner with organizations that support foreigners in South Korea and want to provide them with convenient and affordable global logistics solutions.

If you would like to learn more about partnership opportunities, please send us an email to korea@haetek.kr and tell us more about your company and service.

We are looking forward to hear from you!

FAQ

We’ve Got You Covered

What shipping services does HaeTek offer?

SMARTSHIP For sending personal items, gifts, or belongings from Korea to abroad. EASYSHOP Our service is temporarily closed while we update and improve the service. We will reopen it as soon as possible. Thank you for your understanding.

How long will it take for my shipment to arrive?

What items are prohibited or restricted from shipping?

Can I only book the pickup service?

What payment methods do you accept?

What should I do if my shipment is delayed or lost?

Ready To Ship
With Ease?

Clear pricing, careful preparation, and support until delivery