SERVICE
SMARTSHIP
We help people send packages from Korea to abroad
with proper preparation, clear pricing, and support until delivery
SHIPPING PROCESS
How SHIPSMART Works
Reviewed, prepared, and shipped with support at every step
BOOKING
You submit shipment details. Our team reviews your items, destination, and requirements. We confirm details with you before shipping
PICKUP OR DROP OFF
We arrange pickup (free in Seoul) or you drop off at our warehouse
PREPARATION
We receive, pack, measure, and prepare
customs documents before dispatch
SHIPPING
Your shipment is dispatched with tracking and our team supports you until delivery is completed
WHAT YOU CAN SHIP
Items You Can Ship
With SMARTSHIP
Most personal items, gifts, and purchases from Korea can be shipped
— we check everything before dispatch
Personal Items
K-pop
Merchandise
Souvenirs
Gifts
Clothes
Accessories
Korean
Skincare
Books
& Much More
Not sure about your item? Ask our team before shipping.
FEATURES
Everything You Need,
All In One Place
Enjoy an easy and stress-free shipping experience from start to finish
ALL-IN-ONE RATES
*Local taxes & duties may apply
FREE PICKUP (SEOUL)
No more stressful post office visits
ENGLISH SUPPORT
From booking to delivery
INSURANCE INCLUDED
Up to ₩80,000
WORLDWIDE SHIPPING
Shipping to 90+ countries
REAL-TIME TRACKING
Stay updated at every step
PRICE CALCULATION
How Is The Shipping
Price Calculated?
We always calculate using the standard method used by international carriers
WEIGHT & SIZE
We consider both the actual weight and the volumetric weight.
Whichever is greater
is considered
SHIPPING
OPTIONS
We offer HaeTek prices, but we can also arrange FedEx (express) & SHIPTER eCommerce (business)
PICKUP & DROP OFF
Pickup From Your Doorstep
Choose what is easiest for you — we will handle the rest
PICKUP
Free pickup in Seoul
₩5,000 Remote Areas
₩7,000 Jeju
We arrange pickup from your doorstep to our
warehouse through our logistics partner.
No heavy lifting or post office visits required.
Pickup typically arrives at our warehouse within
1–3 business days (depending on the pickup location).
DROP OFF
You can drop off your package directly at our warehouse.
Full address and instructions will be shared after booking confirmation.
FAQ
Common Shipping Questions
What shipping services does HaeTek offer?
SMARTSHIP For sending personal items, gifts, or belongings from Korea to abroad. EASYSHOP For buying Korean products from abroad and having them shipped internationally.
How long will it take for my shipment to arrive?
What items are prohibited or restricted from shipping?
Can I only book the pickup service?
What payment methods do you accept?
What should I do if my shipment is delayed or lost?
Ready To Ship
With Ease?
Clear pricing, careful preparation, and support until delivery